Service Agreements

Three levels of agreement, one high standard

We've got you covered


When it comes to servicing, every business has different needs. CMV Truck & Bus offers a choice of three Mack Service Agreements, depending on the size of your operation and the job your truck does, you can choose one that fits like a glove. Whether you are a small independent operator or have a large national fleet, CMV Truck & Bus will work with you to tailor a Mack Service Agreement that suits you business. 

Please visit the button below to "find out more" about our Mack Service Agreements.

Custom-built for every customer

Keep your Mack in top condition 

No matter which level of cover you choose, all three Mack Service Agreements offer a range of options that let you tailor the plan to your personal needs. So you won’t compromise on cover or cost.
 

Deluxe

This is the base model of our three Service Agreements. As well as changing all fluids and filters, the specially trained technicians will carry out the interior and exterior checks you need to avoid safety or reliability issues down the road. Service costs are set upfront at competitive rates.

The Mack Deluxe Service Agreement includes: 

•    Lube servicing
•    Belt tensioners
•    Charge regulators
•    Belts
•    Valve adjustments
•    Prime mover 5th wheel servicing

Premium

Includes all of the Deluxe Service Agreement work, plus repairs to components in the driveline (engine, transmission, rear axles).

The Mack Premium Service Agreement includes: 

•    Pistons
•    Valve
•    Exhaust manifolds
•    Crankshaft
•    Gears
•    Bearings & clutch
•    Universal joints & drive shafts
•    Brake lining changes

Ultimate

The Ultimate option gives you our most comprehensive cover. This tier includes all Deluxe and Premium package maintenance as well as repairs to brakes and wheels, plus in-cab and electrical components. Membership of Mack Action Service is included with Ultimate Agreements - plus, you’ll be covered by Mack Ultimate Uptime.

All servicing includes:

•    Lube services
•    Full Driveline Coverage
      (Wear and Tear)
•    Preventative Maintenance
•    Telematics
 

Genuine Parts, ultimate peace of mind

Mack 24 Months Warranty.

You can trust Mack Genuine Parts. They are as tough as your truck. With premium materials and precision engineering, they’re built to take whatever the road can throw at them. If a Mack workshop like ours installs genuine parts in your vehicle, Mack will double the warranty from 12 months to 24 months / 500,000km* and cover the labour.

FITTED BY EXPERTS

When you have a part fitted at CMV Truck & Bus, an authorised Mack workshop, the part is fitted by a technical expert who knows your truck inside-out.

THE RIGHT PART FOR YOUR TRUCK

Mack Genuine Parts are designed to work perfectly with the make, model and year of your truck. No cheap imitation is ever going to fit
seamlessly and work perfectly like a genuine part.

What Mack can offer you & your business

Mack Ultimate Uptime

As part of the Mack Ultimate Service Agreement, Ultimate Uptime means with one call to Mack we’ll be on the job so you can get back to doing yours. If it takes us more than 8 hours to get you back on the road, we’ll take the worry off your shoulders by putting money in your pocket. Plus, you’ll get the peace of mind that only comes with Mack Genuine Parts and Service.