When it comes to servicing, every business has different needs.
At CMV Truck & Bus, we offer a choice of three Mack Service Agreements. Depending on the size of your operation and the job your truck does, you can choose one that fits like a glove.
Whether you are a small independent operator or have a large national fleet, we will work with you to tailor a Mack Service Agreement that suits your business.
No matter which level of cover you choose, all three Mack Service Agreements offer a range of options that let you tailor the plan to your personal needs. So you won’t compromise on cover or cost.
This is the base model of our three Service Agreements. As well as changing all fluids and filters, our specially trained technicians will carry out the interior and exterior checks you need to avoid safety or reliability issues down the road. Service costs are set upfront at competitive rates.
The Mack Premium Service Agreement includes:
• Lube servicing
• Belt tensioners
• Charge regulators
• Belts
• Valve adjustments
• Prime mover 5th wheel servicing
All the coverage of our Premium service agreement “Plus” driveline components and repairs.
The Mack Premium Plus Service Agreement includes:
• Lube servicing
• Belt tensioners
• Charge regulators
• Belts
• Valve adjustments
• Prime mover 5th wheel servicing
• "PLUS" driveline components and repairs
The Ultimate option gives you our most comprehensive cover. This tier includes all Premium and Premium Plus package maintenance, with Mack Ultra Uptime as an unbeatable option*
A Mack Action Service membership is also included with a Mack Ultra Agreement.
All servicing includes:
• Lube services
• Full Driveline Coverage
• Preventative maintenance
• Mack Action Service On-Call
*Subject to Terms and Conditions.
You can trust Mack Genuine Parts. They are as tough as your truck. With premium materials and precision engineering, they’re built to take whatever the road can throw at them. If a Mack workshop like ours installs genuine parts in your vehicle, Mack will double the warranty from 12 months to 24 months / 500,000km* and cover the labour.
When you have a part fitted at CMV Truck & Bus, an authorised Mack workshop, the part is fitted by a technical expert who knows your truck inside-out.
Mack Genuine Parts are designed to work perfectly with the make, model and year of your truck. No cheap imitation is ever going to fit
seamlessly and work perfectly like a genuine part.
As part of the Mack Ultimate Service Agreement, Ultimate Uptime means with one call to Mack, we’ll be on the job so you can get back to doing yours. If it takes us more than 8 hours to get you back on the road, we’ll take the worry off your shoulders by putting money in your pocket. Plus, you’ll get the peace of mind that only comes with Mack Genuine Parts and Service.
