At each of its locations, CMV Truck & Bus dealerships provide a full range of service facilities to ensure that our customer's vehicles are serviced as per the manufacturers guidelines, and that any warranty or repair work can be provided in a timely and efficient manner. CMV also offer a roadside assistance service.
Some customers determine that they can do their own basic service work but return their vehicle to the dealership for warranty and repairs, whilst other customers believe in full aftersales dealership support and are reliant on the dealerships for all their service needs. CMV are able to work with our customers requirements to provide tailored service agreement solutions.
CMV employs a large workforce of qualified and apprentice diesel technicians. The majority of our service staff are recruited and trained through the CMV Technical Training Centre located in Melbourne.
The CMV Truck & Bus Fast-Track Automotive Apprenticeship Scheme is an industry leading 'fast-track' program and has enabled CMV to support its dealerships with well qualified and highy motivated technical staff. The regular interface between our trainers and the Volvo Group training regime ensures that CMV Truck & Bus dealerships are at the leading edge of technology and customer support at all times.
A network of Customer Service Centres provide a complete range of Mack, UD Trucks and Volvo Truck & Bus parts, service, repair, warranty and roadside assistance support for CMV customers in regional areas throughout Victoria. Our Customer Service Centre representatives are all trained on Volvo Group products and have access to the latest service and diagnostic equipment as used by CMV technicians. So, wherever you are, you can be assured that your vehicle will receive quality aftersales service that will keep your business on the road.